TURSEC SECURITY GROUP PRIVACY STATEMENT

TSG is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you in accordance with the Data Protection Act of 2019 (the “Act”).

The purpose of this Privacy Policy is to provide users of this website (jointly referred to as “users” or “you”) with information on how TSG processes the personal data you share with us when using our contact forms on this website.

It contains important information on how and why we collect, store, use and share personal information, and your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

TSG collects, uses, and is responsible for certain personal information about you. When we do so, we are regulated under the Data Protection Act of 2019 (the “Act”). Which applies in the Republic of Kenya and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

WHAT INFORMATION DO WE COLLECT

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). On our websites we collect and use personal information (including name, address, telephone number and email) in order to:

  • Respond to queries or requests submitted by you
  • Process orders or applications submitted by you
  • Administer or otherwise carry out our obligations in relation to any agreement you have with us
  • Anticipate and resolve problems with any services supplied to you

LINKS TO OTHER SITES

This website may have links to other sites. Please be aware that we are not responsible for the privacy policy of such other sites.

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We will share personal information with other TSG businesses as appropriate in order to respond to your queries or requests.

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party and we will only provide your personal information which we consider is necessary for the performance of that reason.

WHETHER WE NEED YOUR CONSENT

We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.

HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.

We will hold personal data for the period we are required to retain this information by applicable Kenyan law or updates thereof. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

TSG has agreed to retain the information collected in Google Analytics indefinitely in order to allow us to analyze trends in our website usage over time. Please note that this is not personally identifiable information.

YOUR RIGHTS

Under the Data Protection Act of 2019 (the “Act”), you have a number of important rights free of charge. Under certain circumstances, you have the right to:

  • Request access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are processing your personal information for direct marketing purposes.
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
  • Object in certain other situations to our continued processing of your personal information.

KEEPING YOUR PERSONAL INFORMATION SECURE

  • We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way.
  • We limit access to your personal information to those who have a genuine business need to know it.
  • Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
  • We also have procedures in place to deal with any suspected data security breach.
  • We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

DATA PROTECTION OFFICER

We have appointed a data protection officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO by emailing [email protected]

You have the right to make a complaint at any time to the Data Protection Commissioner’s (the “Commissioner”) Office, the Republic of Kenya for data protection issues.

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this privacy notice at any time as necessary to maintain the highest protection for our visitors and to comply with the ever changing environment, and we will provide you with a new privacy notice on this page.

HOW TO CONTACT US

Please contact our Data Protection Officer on [email protected] if you have any questions about this privacy notice or the information we hold about you.